Application of Physical Distancing towards Public Services in Palangka Raya Putri Irianti Sintaman, Mita Sari, Fitriani
Department of Public Administration Science, Universitas Muhammadiyah Palangkaraya
Jalan RTA Milono Km.1.5, Palangka Raya 73111, Indonesia
putriiriantisintaman[at]gmail.com
Abstract
Physical Distancing as an effort to prevent the spread of coronavirus (COVID-19) in Palangka Raya is expected to be carried out by all elements of society, including various fields of public service that are in direct contact with the community. Central and local government directives are obediently implemented. Like the application of keeping the distance in the form of a seated line marked with a yellow line has been arranged in such ways. This research aims to find out how the application of Physical Distancing to public services in Palangka Raya affects COVID-19. The results of this study as the direction of e-government based public services to improve service quality during the COVID-19 period. Research methodology uses descriptive qualitative This type of research is a qualitative research method that focuses research by describing the most profound phenomena and digging deep information using sentences or words, where the researcher himself is directly in the field. Based on the study results, it can be concluded that public services in Palangka Raya continue to run as usual. However, it still implements health protocols and physical distribution in public services. Of the five public services, some implement online-based public services, and some perform public services directly by referring to the applicable health protocols in Palangka Raya.
Keywords: Implementation- Physical distancing- Public services
