Policy Implementation Process: Study to Population Database Services in The Makassar City Sumardi1, Armin2, Hasniati3, Nur Indrayati Nur Indar4
Universitas Panca Sakti
Abstract
Population policies often have different problems when implemented, with the same policies, but often show different results in the regions. This study aims to analyze the implementation process of population document service policies at the Department of Population and Civil Registry of Makassar City. Primary data sources were obtained through interviews with nine informants. The selection of these informants was carried out by using purposive sampling technique. The results showed that the process of implementing the Electronic Identity Card service policy on the aspect of policy interpretation has been running effectively. In the organizational aspect, it has not been effective. In the aspect of implementing the program, it has not been effective either.
Keywords: Implementation Process, Civil Service, Population Database
