Crisis Leadership in Organizations : A Systematic Literatur Review on Leadership Strategies During Uncertainty
Putri Reski Aulia, Yoberth Kornelius

Tadulako University

Abstract

In the modern era, organizations often face crisis situation that arise suddenly and with great uncertainty. Decisions made in crisis situations have long-term impacts, so mistakes in decision-making can affect organizations for years to come. This study aims to conduct a systematic review of the literature on effective leadership strategies for dealing with organizational crises and uncertainty. The method used is a Systematic Literature Review (SLR), focusing on leadership strategies between 2020 and 2025. Data was collected from several relevant scientific journals. The result of the analysis show that adaptive, reactive, and transformational leadership, combined with rapid decision-making, transparent communication, emotional intelligence, risk management, and adequate resource allocation. Significantly improve an organization^s ability to deal with crises. These strategies also help build organizational stability, trust, and resilience. This research is expected to serve as a guide for developing effective leadership skills in dealing with crisis situations in the future.

Keywords: Crisis leadership, leadership strategies, organizational uncertainty, risk management.

Topic: Human Resource Management and Employment Economics