Implementation of the Web-Based Service Integrity Zone Application at the Faculty of Sports Sciences, State University of Medan Suahrjo, Imran Akhmad, Nurkadri, Hardodi Sihombing, Amirsyah Putra Lubis
Medan State University, Indonesia
Abstract
Public Service and Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia No. 60 of 2012 concerning Guidelines for the Development of Integrity Zones Towards Corruption-Free Areas (WBK) and Clean and Serving Bureaucratic Areas (WBBM). This requires excellent service and integrity to the public to be a strategic policy priority to improve the performance of lecturers and staff within the Faculty of Sports Sciences. Supporting this, the role of science and technology is so central for the advancement of services, it is time for research to produce appropriate technology products for the running of a clean bureaucracy through digitalization and applied in the faculty of sports science in clean and fast academic services. The research that will be carried out examines the vision of the State University of Medan, one of which is in terms of fostering an organizational climate and a healthy academic atmosphere. The purpose of this research is to produce a Web-Based Service Integrity Zone Application product, this research is expected to overcome the problems that exist in each department in terms of digitalization-based academic services. This study uses a research and development approach with the Borg and Gall (2003) model which is divided into three stages. The stages of the research are- (1) Pre-development stage, this stage is carried out a needs analysis through a survey of the level of equipment needs for users, preparation of instruments and consultation of experts. (2) The development stage of developing ZI application products starts from the initial product development of the manuscript (manual), designing the appearance of the ZI application product, small group trials, phase I improvements, large group trials, phase II improvements, mass production. (3) Evaluation stage of product product implementation and product dissemination. Furthermore, from the implementation of this research, the improvement in academic services that have been carried out for students has received a good response for them, especially good and fast administrative services by students. The indicators of service improvement achieved include services related to student research, lecture guidance and thesis, as well as all student needs related to correspondence in completing learning which the total percentage of the whole increased by an average of 32% which this research greatly helped students in the Faculty of Sports Science, State University of Medan.
