Reimagining Church Data Management: A Design Thinking Approach for Enhanced User Experience Patricia Evericho Mountaines, Samuel Imanta Ginting, Kurniawan Teguh Martono
Universitas Diponegoro
Abstract
In this modern era, human existence is deeply intertwined with technology, especially in everyday activities such as communication, work, education, and even religious practices. Churches, as places where Christians gather to worship and serve fellow humans, are not immune to the influence of technology. Nevertheless, the staff at the Indonesian Christian Church (or Gereja Kristen Indonesia / GKI) Agus Salim Bekasi face ongoing challenges related to church data management. Presently, church data administration relies on conventional methods that are vulnerable to data loss, inflexible in accommodating changes, and lack standardized procedures. Furthermore, data accessibility is limited as information remains stored on a single computer, hindering other church members from swiftly accessing relevant information. Hence, this research aims to design an improved church information system with the primary focus on enhancing user accessibility. This includes the provision of online forms for church activity registrations, streamlining church financial management, and simplifying sacrament registrations, such as marriage and baptism. The Design Thinking methodology guides the entire design process, with Figma being selected as the preferred tool due to its impressive performance, collaborative features, and user-friendly interface. The results of Usability Testing conducted on the designed interface indicate that it falls within the ^Acceptable^ category in terms of user acceptance, signifying a favorable reception by the GKI Agus Salim Bekasi congregation. As a result, the implementation of this information system is anticipated to provide an advanced solution for church data management and an enhanced user experience for church members.
Keywords: Church Information System, Church Data Management, Design Thinking
