Conformity Assessment Software as a Service (SaaS) for Developing Supply Chain Management Applications in Small and Medium Enterprises (SMEs) Using Google Apps Hermawan Bin Fauzan, Budi Satoto, Fika Hastarista Rachman, Husni, Eka Mala Sari Rochman, Aeri Rachmad
Trunojoyo University of Madura
Abstract
Software as a Service (SaaS) represents a prominent cloud computing platform utilized to facilitate the efficient development of software applications via the internet. Given the constraints that Small and Medium Enterprises (SMEs) face with regard to limited infrastructure, operational expenditures, and IT resources, these enterprises can derive substantial benefits from the SaaS offerings furnished by Google Apps to enhance their operational efficiency. In this study, we employ the Agile Software Development Life Cycle (ASDLC) process stages to systematically construct Supply Chain Management applications tailored to SMEs, harnessing the diverse array of SaaS functionalities provided by Google Apps. To measure the quality of development process, we present the performance metrics through the examination of various Software Quality (SQA) and also form the quality of application outcome use Technology Acceptance Model (TAM) variables. This assessment takes into account the utilization of the manifold SaaS component features offered by Google Apps within the ASDLC framework where it has resulting in exceptionally high quality and satisfactory values, making it suitable for testing and implementation for SMEs.
Keywords: Software as a Service (SaaS), Agile Software Development Live Cycle (ASDLC), Small Medium Enterprises (SMEs), Supply Chain Management (SCM), Google Apps, Software Quality (SQA), Technology Acceptance Model (TAM).
