Designing a Comprehensive Model of Dictionaries and Maps of Competencies for Universities Ahmad Rusdiansyah, Safira Febriana, Naning Aranti Wessiani
Department of Industrial and Systems Engineering, Institut Teknologi Sepuluh Nopember, Indonesia *arusdian[at]ie.its.ac.id
Abstract
In this paper, we develop a competence dictionary as the foundation of organisation design for adjusting and developing competencies in human resources. As a university, Institut Teknologi Sepuluh Nopember (ITS) wants to achieve its strategic goals by building a strong foundation, particularly in terms of human resources. In a competency-based management approach, each individual should have competencies that align with their job to enhance performance, supporting the business strategy. Developing a technical competency dictionary is the initial step for implementation at ITS. This research focuses on Finance Biro, which plays a supporting role in financial management, a key aspect of achieving financial transformation. The discipline of finance plays an important role, especially in technical competency, because it is dominantly used in daily tasks. Developing this competency dictionary begins with redefining job descriptions and mapping competency using the Competency Menu Method and Expert Panels. Validation is conducted through the Expert Panel method, involving the Head of Finance Biro and former superiors with knowledge of relevant job tasks. Through competency mapping, four competency clusters and 11 units are identified. After developing a competence dictionary, we designed a map of competency that visualises each job position and the required levels within the Finance Biro. A dashboard called ^myITS Competence Dictionary^ has also been developed alongside creating the competence dictionary to efficiently manage competency-related information, supporting ITS in advancing its digital technology-based management.
