Enhancing the Attractiveness of the User Interface Design Through Design Thinking: A Study of the mHealth App for Femtech Pelvic Floor Muscle Trainingto Submit This Sample Abstract Zao Yi, Dr. Nurul Hanim Romainoor
Universiti Sains Malaysia
Abstract
Introduction: With the proliferation of mobile devices and the growth of the internet, mHealth has emerged worldwide in every aspect of human health. However, some apps are developed without full consideration of the characteristics of their target user groups, thus decreasing the potential effectiveness of the intervention. The author chooses the mobile application (app) interface design of pelvic floor muscle training (PFMT) as the research case in this study. Objective: This study is aimed to design a more attractive user interface (UI) for the PFMT app that could enhance the user experience (UX). Methods: This study will adopt a mixed approach and develop a five-phase design process through design thinking (DT). The five phases include understand, empathy, principle, prototype, and evaluation. Results: This study will propose principles for UI design according to the market survey and user survey. 12 participants are interviewed. Finally, the prototypes of the UI design are developed, which are assessed by the User Experience Questionnaire (UEQ). The results from 40 participants show that 13 item values greater than 0.8 indicate an evaluation, except for the item 3 values with a median between -0.8 and 0.8 indicate a neutral evaluation. Compared to other products from benchmark data, the attractiveness and novelty scales are good, while the stimulus scale is above average. Discussion: The UI design of PFMT apps is one of the important directions for future app iterations and upgrades. This study gives systematic research support to the UI design of PFMT and provides suggestions and references for improving the attractiveness of the interface design.
Keywords: PFMT- User interface- Design thinking- mHealth- Femtech
