ITS New Students Communication Strategy in Academic and Non-academic Activities Hermanto, Dian Eka Savitri, Eny Hendrajati, Adi Suryani
Institut Teknologi Sepuluh Nopember
Abstract
As a university with an average ranking in the top ten nationally, Institut Teknologi Sepuluh Nopember (ITS) Surabaya accepts the best students from various regions in Indonesia. Consequently, ITS new students have a variety of different backgrounds including different cultural and language backgrounds. During the interaction and communication in academic and non-academic activities, they experience situations that are relatively different from their cultural habits and mother tongue. Using mixed method, this study seeks to describe the language situation experienced by ITS new students and the communication strategies they apply in academic and non-academic activities at the beginning of the lecture period at ITS. The results of this research are expected to be used to, first, establish policies for the use of language in academic activities by lecturers and staff- second, provide an overview and information on the language situation that occurs at ITS, so that the next new students have better sensitivity and preparation in academic and non-academic communication activities to create a more comfortable learning environment for all ITS academics and reduce racial gaps- third to provide wider perspective of language use in the context of sociolinguistics.
Keywords: communication strategy, communication, academic communication, non-academic communication, cultural diversity, learning environment, racial gap
