Improvements In Management Reporting by utilizing the laundry-based information technology systems and Financial Planning: Business Coaching in One of SMEs Located In DKI Jakarta Faiz Amer Abdat
Faculty of Economics and Business, Universitas Indonesia
Jl. Salemba Raya No.4, RW.5, Kenari, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta
10430
Abstract
Despite the changes in the business landscape on how supply and demand are more driven by varied variables such as technology, easy and wide information for customers, in carried out the activities, SMEs often faces several challenges and issues that might undermine the stability and the run of the business. The main problem that underlines such issue is sometime related to the lack of financial literacy which leads to wrong decision making. Financial information is required to better understanding when calculating operating profits, cost control, and cash flow management. Good financial management and records can minimize losses, assist in formulating a good pricing strategy, encourage more measurable cost efficiency, and maintain long-term business continuity. One of SMEs in laundry services industry has come to a term where the lack of financial information has brought them an issue where pricing and labor cost determination are not properly calculated. The Business Coaching is conduct using a descriptive qualitative approach. Data were collected through in-depth interviews and surveys to the owners, employees, and customers of the SMEs. The Financial system and budgeting tools were created which allow the owner to better calculating the financial plan as well as to line up the strategy of its short-term and long-term operational decision.
