Challenges of Leadership in Data-Driven Organization Tb. Abdurahman (a), Nadiroh (b), I Ketut R Sudhiardhita (c)
a) Universitas Negeri Jakarta, Jl. Rawamangun Muka, Jakarta Timur.
b) Universitas Negeri Jakarta, Jl. Rawamangun Muka, Jakarta Timur.
c) Universitas Negeri Jakarta, Jl. Rawamangun Muka, Jakarta Timur.
Abstract
The goal of this research is to gain a better understanding of the challenges and typical responses of leaders in data-driven transformations. Organizations are increasingly aspiring to data-driven decision-making practices. Transformational aspects in this context transcend traditional change management processes and present new and different challenges to leadership. To investigate these challenges and typical responses, we conducted four in-depth case studies of organizations that are further along in their transformation to a data-driven organization. Our investigation is guided by propositions derived from the literature on change management and digital transformation. Our findings contribute to a better understanding of the critical role of leadership in a data-driven transformation, particularly in (1) continuously communicating and explaining the value of being data-driven, (2) securing and managing critical resources, such as data and analysts, and (3) creating a data-driven culture. Our research adds to the body of knowledge by combining insights from change management and data-driven transformations in order to better understand the dynamics of leadership in this context.