Acceptance analysis of DigiHC application for Employees of PT. Bank Negara Indonesia, Tbk. using UTAUT Model Yuvie Permatasari, Dodie Tri Cahyono, Dian Indiyati
Telkom University
Abstract
Digital transformation has now become a must for all existing business sectors, especially during the COVID-19 pandemic where one of them is used in Human Resource Management (HRM), namely the Human Resources Information System (HRIS). With HRIS, companies can increase effectiveness in making decisions, managing existing Human Resources (HR), and planning for future HR needs through new capabilities. One company that has used HRIS is PT Bank Negara Indonesia (Persero) Tbk or what we usually know as BNI, which has launched the DigiHC application for its employees.
The existence of digital transformation which is then used by BNI certainly has an impact on its employees and the extent to which they can adapt to this DigiHC. In the December 2021 period, BNI has 27,177 active employees who are required to use this application, but not all employees use this application. From previous research, it was found that technology acceptance is more easily accepted by people who are less than 35 years old. In addition, the COVID-19 pandemic has also triggered the acceleration of digital transformation due to the implementation of the Large-Scale Social Restriction Policy, which affects employee performance. The purpose of this study is to analyze the use of the DigiHC application on BNI employees where an analysis is carried out to see the relationship between variables using the UTAUT-1 model approach with moderating Age and Corona Fear variables for BNI employees.
This study uses a cross-sectional observational quantitative approach. The author wants to know whether Corona Fear and Age can moderate the use of DigiHC launched by BNI to its employees by using a research strategy in the form of a survey which will be analyzed using SmartPLS with Partial Least Square - Structural Equation Modeling (PLS-SEM) as a technique used by researchers.
Keywords: Digital Transformation, HRIS, UTAUT-1, Age, Corona Fear
