Stress Management for the Owner of Private Health Care in Bandung during PSBB (Field Study in Cikutra Sehat Pratama Clinic) Caroline Halim(a*), Muhardi(b)
a) Magister Manajemen Universitas Islam Bandung
b) Magister Manajemen Universitas Islam Bandung
Abstract
The outbreak of COVID-19 in Indonesia has made some significant adjustments in our communities, without exception of the service in Pratama Clinic. Our government also implements some PSBB policies that certainly initiate the limit of the citizens^ activities. The people are advised to stay inside home,yet the health workers and clinics^ owners are obliged to stay outside their homes, surely due to the commitment to the others. The regulations of PSBB urge the alteration in the service protocol in Pratama Clinic, therefore these worry the clinic owners and force them to get along with this immediately, moreover it could possibly cause stress to the owners. Unexpectedly, this kind of protocol spends more expenses as well.Surely, the owners have to provide utmost protection for the workers and insure the staff stay in health condition during these difficult times. The research was conducted in Cikutra Sehat Pratama Clinic Bandung, not only by observation method but also by interviewing the owner. Both methods are aimed to figure out whether by applying the stress management, the owner would not be anxious and free from distress during this pandemic situation. This study concludes that the stress management enables the owner to get through the hardship during PSBB.
Keywords: Stress Management, Pembatasan Sosial Berskala Besar (PSBB)
