Burnout Syndrome among by Nurses in Semarang : Fenomenology Study Tri Ismu Pujiyanto (a*), Shindi Hapsari (a)
a) Lecturer, Department of Management in Nursing, Karya Husada Health and Science College of Semarang, Indonesia
*triismu[at]yahoo.co.id
Abstract
Background:
Burnout syndrome experienced by nurses can influence their performance in hospitals. Burnout syndrome can be caused by the degradation of Nurse quality of life. The quality nurses of life is affected by the fatigue of physical syndrome are fatigue, mental fatigue, and emotions caused by work-related stress. Previous research showed that Nurse quality of work life has a positive and significant impact on its performance.
Purpose: This research aims to discover nurses experience related to burnout syndrome.
Methods: Qualitative method of research is used in this research with descriptive phenomenology design. The population of this research is nurses who are actively participated for care service in Public Hospital of dr. Adhyatma, MPH Tugurejo Semarang, consisting 15 executive nurse, 15 head of ward, and 15 management and leader. Purposive sampling technique is used to get the sample of research. The data collected from an interview using FGD (Focus Group Discussion) technique and analyzed by Colaizzi technique.
Results: The research discovers three themes, which are: unsatisfied complaint, unpleasant working environment, and excessive responsibility.
Conclusion: Unsatisfied complain feeling, unpleasant working environment, and excessive responsibility are the cause of burnout syndrome. The consequences that can arise from burnout syndrome are very substantial and give a great impact to the quality of patient care services in hospitals.