Self Care Nursing: Teleassessment Nursing with Chatbot Application The Covid 19 Pandemic Period in North Sumatra
Reni Asmara Ariga1, Cholina Trisa Siregar2, Siti Zahara Nasution3, Fajar Amanah Ariga4, Sri Budi Astuti5, Selvina Ariga6

1234Faculty of Nursing, University of North Sumatra, 56Public Health, Medan Indonesia

Abstract

Objective: Patients and families can independently identify health conditions through the chatbot teleassessment nursing application.
Method: Telegram platform forward chaining method using chatbot as a portal for customers to interact about teleassessment nursing by using the API breaking sentences into words. The steps taken 1. Identify and analyze design needs 2. Describe the architectural design 3. Making inference engine signs of general conditions, danger signs and patient and family decisions to overcome the disturbances experienced 4. Testing the black box method. Total population was 147, obtained a sample of 107 respondents through Slovin formula with 0.05% approach with characteristics that all people who have Android and have a telegram application. The data that has been collected then processed and carried out by descriptive statistical tests. Previous, Researchers have obtained approval from the USU Nursing Health Research Ethics Commission and have obtained informed consent from each respondent. The research was conducted on March 16 - June 30 2020 at Asri Wound Care Pancing, Medan.
Result: The results of research on teleassessment nursing found that 73 respondents (68%) could do it independently and 34 respondents (32%) could not do it due to their first experience of using chatbots, unstable internet networks, not yet proficient in using applications due to age and low educational background. The study also identified the respondent^s ability to make decisions about using health services.
Conclusion: The telassessment nursing chatbot application allows patients and families to assess general conditions, danger signs and make decisions to use health services.

Keywords: Self Care Nursing, Teleassessment, Chatbot, Pandemic, COVID-19

Topic: Nursing Management and Education